Calibay Privacy Policy
Who we are
Our website address is:
This website is operated by Secured by Calibay, an electrical and security service business serving customers in the Los Angeles area.
Information we collect
When you submit a form on our website, we may collect the information you choose to provide, including:
- Your name
- Phone number
- Email address
- Project address or city
- Service requested
- Preferred appointment time
- Preferred contact method
- Project details or messages
- Uploaded photos or video links related to your project
We may also collect basic technical information automatically, such as browser type, device information, IP address, and website activity, mainly for security, spam prevention, website performance, and analytics.
How we use your information
We use the information you provide to:
- Respond to your estimate request
- Contact you about your project
- Schedule appointments
- Review photos or project details
- Provide electrical, security, or related services
- Improve our website and customer experience
- Protect our website from spam, fraud, or abuse
- Keep business records when needed
We do not sell your personal information.
Contact forms and uploaded files
If you submit a request through our website, the information is sent to us by email and may also be stored in our website form system.
If you upload pictures, those files are used only to help us understand your project, prepare an estimate, or provide service.
Please do not upload sensitive personal documents unless we specifically ask for them.
Cookies and analytics
Our website may use cookies or similar technologies to help the website work properly, improve performance, understand visitor activity, and protect against spam or security issues.
You can control or block cookies through your browser settings.
Who we share your information with
We may share limited information only when needed to operate our business, such as with:
- Website hosting providers
- Email service providers
- Form and security tools
- Analytics tools
- Contractors or service partners when needed to complete your requested work
- Legal or government authorities if required by law
We do not sell customer information to third parties.
How long we keep your information
We keep form submissions, emails, project details, and related records for as long as needed to respond to your request, provide service, maintain business records, resolve disputes, or meet legal and tax requirements.
Your privacy rights
Depending on where you live, you may have the right to request access to the personal information we have about you, ask us to correct it, or request that we delete it when legally allowed.
To make a privacy request, contact us at:
Children’s privacy
Our services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children.
Security
We take reasonable steps to protect information submitted through our website. However, no website, email, or online system is completely secure, so please avoid sending highly sensitive information through the website form.
Links to other websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.
Contact us
For privacy questions or requests, contact:
Secured by Calibay
Email: sales@securedbycalibay.com
Website: https://securedbycalibay.com